What ETIAS Connect does
We publish independent ETIAS guidance and may offer optional support for travellers who want help understanding official information, preparing questions, or avoiding confusing unofficial claims.
About ETIAS Connect
Independent ETIAS guidance with clear service boundaries.
ETIAS Connect explains ETIAS and related Europe-entry questions in plain English while keeping official-source status and independent-service boundaries visible.
4 min readReviewed May 15, 2026
Trust markers
- Operated by Nova Group Sp. z o.o.
- Not affiliated with the European Union or any government authority.
- Current-status claims are dated and source-led.
What ETIAS Connect does not do
ETIAS Connect does not issue ETIAS decisions, approve travel, operate the official ETIAS website or app, or guarantee boarding or border entry.
How we publish
Important ETIAS timing, fee, and eligibility statements are written cautiously, dated where useful, and connected to official sources when those sources are available.
- Plain-English explanations instead of official-looking pressure language.
- Visible independent-service disclosures.
- Correction routes for factual and service issues.
Business details
Operator
Nova Group Sp. z o.o.
Registered address
Zurawia 6/12 Lok. 745, 00-503 Warszawa, Poland
Support email
assistance@etiasconnect.eu
Contact
Contact ETIAS Connect
Use email for support questions, correction requests, legal/policy questions, business enquiries, or privacy and data-rights requests.
assistance@etiasconnect.euDo not send unnecessary sensitive travel documents through a general enquiry unless we specifically ask for them through an appropriate support process.
Official references
European Travel Information and Authorisation System (ETIAS)
Official ETIAS homepage including the high-level five-step traveller journey.
Reviewed 2026-03-24
What is ETIAS
Official ETIAS overview covering the definition, validity, short-stay use, processing, and border-check caveats.
Reviewed 2026-03-24
Who should apply
Official ETIAS eligibility page covering visa-exempt travellers, exceptions, and traveller categories.
Reviewed 2026-03-24
What you need to apply
Official ETIAS requirements page describing the travel document, information fields, and fee exemptions.
Reviewed 2026-03-24
Revised timeline for the EES and ETIAS
Official ETIAS news update stating that ETIAS is expected to follow in the last quarter of 2026 and that transitional and grace periods will follow launch.
Reviewed 2026-03-24